Excite Help
 Prompt for Password

What is Excite Prompt for Password?

Your Password is required for Excite Email, even if you are signed in to the Excite site. We do this to protect your account in case you share your computer with others and forget to sign out of Excite after exiting Email.

Prompt for Password lets you control how often Excite asks you to provide your Password when accessing Email.

For example, let's say you choose "Every 4 Hours" to be prompted for your Password. If you sign in to your Excite account at 9 a.m., you would be able to access your Excite Email account without being prompted for your Password until 1 p.m.

You also have the option of choosing "Never" in the Prompt for Password section, which means you will never be asked for your Password again. (You can always change this setting by clicking the Member Info link at the bottom of any Excite page.)

To change your current Prompt for Password setting: Click here and sign in, then look for the "Prompt for Password" pull-down in your Member Info.