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Having trouble seeing part of your Start Page, or another area of our site? While we've engineered Excite to be compatible with numerous software products, some versions and configurations of Internet security or personal firewall software can interfere with accessing our site and its features. If you're using Norton Internet Security, Zone Alarm Pro, Webwasher, or other similar products, and are having a problem with one of our features, please try turning off the product temporarily to see if it is the cause. If so, please refer to the product's documentation to determine if it can be configured to allow us to set cookies (needed to store your sign-in information and customize the site) or to allow for "javascript." This should enable you to take advantage of all of our features. If you've found a product that is interfering with using our site, and are having difficulty configuring it, please send us a message. Please include the product name and version, the problem it causes with our site, and the name and version of the Web browser you're using, so we can investigate further. |
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