Help: Profile Update
Excite has been under new management since late 2001. When you gave @Home, the former owners of Excite, permission to transfer your member data to us, Excite allowed your email address of record to be your address. We now require members to provide an alternate email address when updating their Member Info.

Why do we now require an alternate email address?

This is particularly important should you ever lose your password and need a new one sent to you via email. If the contact address we have for you is an Excite Email address, sending a new Excite password to that account will be of no assistance to you because you will not be able to access it. An alternate email address avoids this scenario. So if you're getting an error message when trying to update your information, please be sure you've updated the "Email Address" field by providing a non-"" email address.